Reviews

Score 9.4, latest 12 months. Total reviews: 645


Customer reviews:


9
Nathan

Dover

29 November 2024

recommendation: Yes

Excellent Service

Excellent service & delivery excellent


10
Robert

Aberdeen

28 November 2024

recommendation: Yes

Easy and enjoyable

Used the calculator several times to confirm my needs. Excellent tool. Placed order and delivery very quick. Thank you.


10
Darrell

Swaffham

17 November 2024

recommendation: Yes

Perfect

Great seller & items, arrived very quickly


9
Chris

Warsash

11 November 2024

recommendation: Yes

Looks like like for like replacement for my O,E.

I part filled the website option to match existing OE. Promptly matched to the spec and part number of my 18 year old strut on a Dufour yacht engine cover. So, I clicked and paid on line. Ordered Thursday pm and delivered mid morning following Monday. Not yet fitted, but confident it will straight forward to fit.


5
Dan

Reading

9 November 2024

recommendation: No

Not next day delivery not even 2 day ?

Good support on the phone but let down by not shipping the product. Ordered Wednesday now Saturday and nothing. No emails to check on delivery status either ?

💬 Gasspringsshop.co.uk 11 November 2024:

Hello Dan
Thank you for your review, as per our website we dispatch (not deliver) in 1-2 days, your goods were shipped the day after we received your order (pretty good I think), once the parcel has left our depot we're all in the hands of DHL.
Thank you.


6
Stephen

St. Asaph

4 November 2024

recommendation: Yes

Relatively easy to order

The problem is, delivery was supposed to be Friday, it's Monday and I still haven't received it?


10
Julian

Leek

2 November 2024

recommendation: Yes

The interactive CAD calculator is free to use and fantastic

Looked into Amazon and other sites to obtain bespoke gas struts for a 20kg lid on my DIY shoe / log bench in my porch. All selling cheap chinese hinges etc which were clearly not upto the task. Finally found the Gassspring shop and happy days! The calculator is brilliant and allowed me to configure exactly what i needed. Ordered online and delivered in 2 days. A little pricey but quality and the end result works a treat. Many thanks.


10
Andrew

Darwen

29 October 2024

recommendation: Yes

Quick and simple transaction-5*

Online configurator is so easy to use and delivery was rapid. Gas strut works flawlessly!! Very impressed!


9
sam

wolverhampton

18 October 2024

recommendation: Yes

easy and super fast

easy online ordering, received next day. item arrived and did the job perfectly. no issues


10
Mark

Stockport

12 October 2024

recommendation: Yes

Very impressed from telephone support, to calculator and a perfect action when fitted.

Couldn't have been more helpful on the phone. This was my first attempt at designing a job needing gas struts. It would have been a disaster without the support, so thank you. Really pleased with the final millimeter perfect job that functions exactly as suggested in the calculator. Fantastic result. Thanks


10
David

Godalming

11 October 2024

recommendation: Yes

Great service

The online gas spring calculator is brilliant and phone/email response from David Chapman has been first class


9
Elizabeth

Bedale

4 October 2024

recommendation: Yes

easy ordering, good information

very good, easy to order, technical information good for what was required for job


10
Steve Davies

Bury

3 October 2024

recommendation: Yes

brilliant online gas strut calculator

excellent website very informative and easy to navigate


10
Brian

liverpool

1 October 2024

recommendation: Yes

helped by staff on the phone thank you as required.

helpful staff on phone so got what I required thank you.


10
Sean

Eastwood

23 September 2024

recommendation: Yes

Great Service

Good range of parts and a website that actually helps with your needs. Fast delivery so all good.


9
Fred

Wisbech

22 September 2024

recommendation: Yes

Great

Good configuration tools on website


10
BARNEY

Manchester

16 September 2024

recommendation: Yes

Excellent website, easy to use.

Goods was despatched and all sorted.


2
FERGUS

LIMERICK

9 September 2024

recommendation: No

Disappointing.

I hope this error can be corrected. I ordered from you two gas springs for my hymer 584 campervan. to replace the struts in my pull down bed. Which I felt were weak and were getting very hard to operate . They have a rating of 1700N so I ordered slightly stronger ones 2500N. The trouble is the old struts with the eyes fitted at either end are 34cm. The new ones which I ordered from you as a direct replacement are 3 cm longer at 37CM with the eyes fitted! The old gas struts are as follows: NITROLIFT GS14-27-150- 200 08/ 2011. 1700N. Your replacement is as follows: ECKOLD GSS14150 2500N. If you wish I can send you photos? Regards. Fergus Moloney.


10
Michael

Canvey Island

6 September 2024

recommendation: Yes

Brilliant Service

Brilliant Service fast delivery and perfect fit thankyou


10
Nigel

Lymington

5 September 2024

recommendation: Yes

Great product and service

Ordered gas spring - arrived following day, fitted perfectly. Great outcome


9
Amjad

London

5 September 2024

recommendation: Yes

Excellent

I was worried about getting the right product specification but the online piston calculation tool worked well to provide the right solution and dimensions, the team has been very helpful in giving advice and the items arrived in a timely manner and worked.


9
Fletch

Norfolk

3 September 2024

recommendation: Yes

Great service and Product

I needed my gas strut in a hurry and they didn't let me down. Delivery was fast and I had my machinery fixed in no time. Great service, thanks very much.


10
Christopher

London

2 September 2024

recommendation: Yes

Great customer service, very helpful.

Great customer service, very helpful.


10
Karl

Stoke on Trent

20 August 2024

recommendation: Yes

Allowed me to choose the correct kit for my needs

Basically I was able to pick and choose the correct gas spring for my need, for a caravan door off all things . Also I only needed one. Arrived just 2 days later and I fitted it within minutes.


9
martin

Plymouth

20 August 2024

recommendation: Yes

Great service

Good planning tool on the website which is essential in my experience.strut was delivered very quickly and worked exactly as planned.


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