Frequently Asked Questions (FAQ)

On this page you will find the answers to frequently asked questions. You can also perform searches here using the search box below.

Technical

My ordered gas springs seem to be too strong in retrospect. What should I do?

Gas springs play a vital role in many everyday applications, from car boot lifts to industrial machinery. They provide controlled movement, making tasks easier and safer. But sometimes, you might find that the gas springs you’ve ordered seem too strong or don’t operate as expected. If this sounds like your situation, don’t worry. We’re here to help you find the right solution to ensure your gas springs perform as they should.

What are gas springs?

Gas springs, also known as gas struts, are mechanical devices that use compressed gas to exert force, helping lift, hold, or support objects in a controlled manner. The gas is sealed inside a cylinder, and the pressure applied to the piston creates a lifting force. This force can be adjusted, and gas springs come in different strengths depending on the job at hand.

Why might your gas spring seem too strong?

Sometimes gas springs can be a little stiff, especially the first few times that they are used. If a gas strut has been lying in stock for a while, the seal with which the nitrogen gas is kept inside can stick to the rod of the gas strut. This sometimes causes the gas strut to retract heavily on the first part during its first use. You can then take the gas strut off the hatch and push it in with a lever. After that, it will move better.

What to do if your gas strut feels too strong

If you’ve confirmed that your gas strut is too strong, you can choose to let some gas out. Please read the following instructions:

http://www.hahn-gasfedern.de/fileadmin/Media/PDF/Ventile_en.pdf (English)

http://www.hahn-gasfedern.de/fileadmin/Media/PDF/Ventil_dt.pdf (German)

Hold the gas spring facing away from you, whilst being careful not to damage the gas strut. You can then allow the gas to escape incrementally until the desired force is reached.

Choose the right gas spring from the start

One of the best ways to prevent problems with gas springs is to select the right one for your specific needs. When ordering a gas strut, use one of our online tools. This will help you avoid choosing a gas spring that’s too strong or too weak for your application. You can find a calculator, configurator and replacement tool on our website.

More information

Do you need help or are you looking for more information? Don’t hesitate to reach out to our customer service at [email protected] or +44(0)24 7645 5580.